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Copyright 1996-2004 Elliott Publishing. All rights reserved.

2002 Fix My Trip
Archive

Got a travel problem? Answer guy Christopher Elliott answers it in his weekly Q&A column. Here are the columns from 2002.

Delta's Senior Shuffle
 Vouchers are no good

Help, My Seat Won't Recline
 What does Air Canada owe me?

An Apple a Day Keeps United Away
 My Mac doesn't work

Suite Steal
 Stolen laptop issue

It's Your Call
 Roaming surcharges irk traveler

Blowing the Budget
 Car rental company charges extra day

Lost Ticket in Plane Crash
 Should I buy another one?

How Does Visa's Exchange Rate?
 Getting the most for your money

Read the Contract
 Save your miles

Priceline Fee Not Included
 Car rental trouble

Expedia's Waiting Game
 Wasting time at the airport

Too Close a Connection
 Did my agent screw up?

Can These Miles Be Saved?
 American Express holds points hostage

Blindsided By American's Fee
 AA.com surprises a frequent flier

Outrageous Change Fee
 Continental charges are too much

Is Delta Out of 'Line'?
 Missed flight problem

The Worst of Best Western
 Covering the lights

Not Paying $20
 Just for a receipt

Avoid SkyChoice
 Program is terrible

Adieu, Troubleshooter
 Time to end it all?

Given the Once-Over
 How could Southwest?

No Dream Vacation in Tahiti
 Extras aren't mentioned

Patience Pays for Flight Gripes
 Don't jump to any conclusions

Same Flight, Different Fare
 Mystery of the skies

Stay Between the Sheets
 It's cleaner there

No Balcony at My Hotel
 Brochure lied - what now?

Rescheduled on Delta
 Does the airline owe you anything?

Is it a Crime to Ask for a Contract?
 Not even on Alaska Airlines

Almost Overcharged on Expedia
 Site needs fixing

Not Getting My Dollar's Worth
 Car rental troubles

Amex Lost My Miles
 How to get them back

Mystery Booking
 Don't hit "enter" twice

Spring Broke
 Look out for surcharges

When are Fares Coming Down?
 Can't predict rates

No Status for Hotel Stay
 Which frequent-stayer program is better?

The Lowdown on Rule 240
 What the rule really means

Site-Seeing in Patagonia
 A few worthwhile clicks

No Luck With Expedia
 Price is unavailable

Ungrateful Airline?
 What do they owe you?

Is My Voucher Still Good?
 When TWA becomes AA

Can They Do That?
 Hotel bill full of surprises

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